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Reason why your WhatsApp, Facebook and Instagram stopped working yesterday




Multiple social media platforms, including Facebook and Instagram, all went down Monday for one of the longest outages in the company's history. 

Downdetector outage reports showed that every Facebook platform was affected. This included Facebook, Messenger, Instagram and WhatsApp.

Why was Facebook, Instagram down Monday?
Facebook said its engineers determined the problem originated with a networking issue that interrupted communications between its data centers. And with the servers unable to communicate, the problems mounted, causing outages across its systems and its three major social platforms that are now being brought back up - slowly, Facebook said. 

In a statement emailed to USA TODAY, Facebook said: "To everyone who was affected by the outages on our platforms today: we’re sorry. We know billions of people and businesses around the world depend on our products and services to stay connected. We appreciate your patience as we come back online."

How long was did the Facebook outage last?
The social network and the Facebook-owned platforms stopped working about 11:30 a.m. EDT Monday, according to the site Downdetector.com. About 5:40 p.m., some users were able to access the platforms, but not all functions were back.

Was data compromised after Facebook outage?
Facebook said no user data was compromised across its platforms.

Facebook previously said that they were aware of this issue and were working to get thing back to normal as quickly as possible. 

We’re aware that some people are having trouble accessing our apps and products. We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience.

— Facebook (@Facebook) October 4, 2021
Instagram's public relations team also tweeted about the outage, saying they were having "a bit of a hard time right now."

Instagram and friends are having a little bit of a hard time right now, and you may be having issues using them. Bear with us, we’re on it! #instagramdown

— Instagram Comms (@InstagramComms) October 4, 2021
Facebook said its engineers determined the problem originated with a networking issue that interrupted communications between its data centers.


The outage comes after a whistleblower said that the world's largest social network is prioritizing profits over users' safety. 

Facebook's stock was down more than 5% on Monday afternoon.

USA TODAY contributed to this report.

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